Privacy policy
Last updated on January 01, 2023
This privacy policy sets out how Rohan Labs collects, processes, and uses your information through your use of our private AI solutions for the insurance sector.
Our Commitment to Insurance Security
We understand that insurance companies, brokerages, and carriers handle sensitive Personally Identifiable Information (PII) and Protected Health Information (PHI). We employ a zero-data-retention architecture. Your data is strictly used to process your immediate requests and is never used to train public models.
Information We Collect
When you deploy our services, we only collect the information necessary to provide and maintain the secure environment. This may include administrative contact details, billing information, and usage logs required for compliance and security monitoring.
Information Retention
We retain your administrative information only for as long as necessary to provide our services and fulfill our legal obligations. Client data processed through your dedicated private AI instance is handled according to your own organizational retention policies and our signed Data Processing Agreements (DPA).
Third-Party Subprocessors
We partner with enterprise-grade cloud providers and LLM APIs that guarantee strict data isolation. We ensure all subprocessors comply with SOC2 and HIPAA requirements where applicable. We never sell or share your data with unauthorized third parties.
Your Rights
Depending on your jurisdiction, you have rights to access, rectify, or erase the administrative data we hold about your organization.
Contacting Us
If you have any questions or concerns about our privacy policy, compliance standards, or security practices, please reach out to us via our website's contact form.